Refund policy

RETURN POLICY
Last updated April 01, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@live2exam.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
LIVE2EXAM
Attn: ReturnsRMA #Dhaniakhali  Dhaniakhali, West Bengal 712302  India  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $0.00 will be deducted from your return to cover shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS    
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.  Please Note           ●     Sale items are FINAL SALE and cannot be returned.             ●     IF you using the package for one times for that reason we cant take the package back.   
QUESTIONS
If you have any questions concerning our return policy, please contact us at: support@live2exam.in